Last updated 21 October 2026

These terms apply when you create an account or use Anibros CRM (the "service"), provided by Anibros Design ("we", "us"). By creating an account or using the service you agree to them on behalf of yourself and the business you represent. If you do not agree, please do not use the service.

1. The service

Anibros CRM is a web application for capturing, assigning and following up leads, with separate workspaces for each of your clients, reports, an API and webhooks. We keep improving it, and we may change or retire features; if a change would take away something you rely on, we will give notice.

2. Your account

You must give accurate information and be able to enter into a contract for your business.
You are responsible for what happens under your account, for the people you invite, and for keeping passwords and API keys secret. Tell us promptly if you suspect misuse. We recommend turning on two-factor sign-in.
One account's workspaces are for that agency's own use and its clients' work. Do not share one login between several people.

3. Free trial, plans and payment

New accounts start with a 14-day free trial, with limits shown in the product. No card is needed.
Paid plans are billed monthly or yearly, in advance, in Indian rupees, through Razorpay. Prices and limits are on the pricing page.
Subscriptions renew automatically for the same period until cancelled. You can stop automatic renewal at any time; access continues until the end of the period you paid for.
We may change prices for future periods. We will tell you at least 30 days before a change affects you, and you can cancel before it does.
If a payment fails or a plan ends, everything keeps working for 7 more days. After that your workspace becomes read-only: you can sign in, view and export your data, but not change it, until you pay. We do not delete your data because a payment was late.
See the refund and cancellation policy for refunds.

4. Your data and your responsibilities

You keep all rights to the data you put into the service. You give us the right to host, copy, process and display it only as needed to provide the service to you.
You are responsible for that data being lawful: for having a legal basis, and any consent you need, to hold and contact the people in it, and for obeying the rules of the channels you use (for example Meta, Google, WhatsApp Business policies and anti-spam and telecom rules).
Where you use the service for clients, you confirm that you are allowed to do so on their behalf.
Our privacy policy explains how we handle personal data, including our role as your processor.

5. Acceptable use

You will not: send spam or messages to people who have not agreed to hear from you; use the service for anything unlawful, deceptive or harmful; try to access another customer's data or break the isolation between workspaces; probe, overload or disrupt the service; reverse-engineer it except where the law allows; resell it without our written agreement; or use the API to build a competing product from our data. We may suspend an account that does this, after warning you where we reasonably can.

6. Availability and support

We work to keep the service available and to fix problems quickly, but we do not promise that it will be uninterrupted or error-free. Scheduled maintenance is announced where practical. Support is by e-mail through the contact page.

7. Suspension and ending

You can stop using the service at any time and cancel your subscription.
We may suspend or end your access if you seriously or repeatedly break these terms, if a payment is disputed or reversed, or if the law requires.
After ending, you can export your data for a reasonable period; ask us and we will delete it. We may keep what the law requires, such as invoices.

8. Our rights

We own the service, its design and its code. These terms give you the right to use it, not to own it. If you send us feedback, we may use it without owing you anything.

9. Warranties and liability

The service is provided "as is" and "as available". To the fullest extent the law allows, we do not give implied warranties, including of fitness for a particular purpose, and we are not liable for indirect or consequential loss, lost profits, lost leads or lost business. Our total liability to you for anything arising from the service is limited to the fees you paid us in the 12 months before the event. Nothing in these terms limits liability that cannot be limited by law.

10. Indemnity

You will cover our reasonable costs if a third party brings a claim against us because of data you put into the service, or because you broke these terms or the law.

11. Changes to these terms

We may update these terms. If a change matters, we will tell account owners by e-mail at least 30 days before it takes effect. Continuing to use the service after that means you accept the new terms.

12. Governing law

These terms are governed by the laws of India, and the courts there have jurisdiction, subject to any mandatory rights you have as a consumer where you live.

13. Contact

Anibros Design. Write to us through the contact page.

Terms of service